Queen York Medical Clinic

Privacy Policy

Last Updated: October 1, 2025

Privacy Policy for Queen York Medical Clinic

At Queen York Medical Clinic, we are committed to protecting your privacy and safeguarding your personal health information. This Privacy Policy explains how we collect, use, and protect the information you provide when you use our services, website, or communicate with our clinic.

Information We Collect

When you interact with Queen York Medical Clinic, we may collect:

  • Personal Information such as your name, phone number, email address.

  • Health Information that you choose to share when booking appointments, completing forms, or discussing your care.

  • Technical Information such as IP address, browser type, and usage patterns when visiting https://queenyorkmedical.com, which helps us improve your online experience.

How We Use Your Information

Your information may be used to:

  • Provide healthcare services, schedule appointments, and communicate with you.

  • Share updates, reminders, or important notices related to your care.

  • Improve our services, website, and patient experience.

  • Comply with legal, regulatory, or professional obligations.

We will never sell or rent your personal information to third parties.

Protection of Personal Health Information (PHIPA Compliance)

As a healthcare provider in Ontario, Queen York Medical Clinic follows the Personal Health Information Protection Act (PHIPA). This means:

  • Your health information is collected only for providing care.

  • Access to your information is restricted to authorized staff involved in your care.

  • Secure systems and safeguards are in place to protect your privacy.

Sharing Information

We may share your information with:

  • Other healthcare providers directly involved in your care.

  • Laboratories or specialists, with your consent or where required.

  • Government agencies or regulators, where legally obligated.

Your Rights

You have the right to:

  • Access your personal health records.

  • Request corrections to inaccurate or incomplete information.

  • Withdraw consent for certain uses, subject to legal or contractual restrictions.

To exercise these rights, please contact us at [email protected] or call (905) 522-3068.

Cookies & Website Use

Our website https://queenyorkmedical.com may use cookies or tracking tools (such as analytics) to enhance your browsing experience. These tools collect anonymous data and do not identify individual users.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Queen York Medical Clinic
Address: 103 Queen St N, Hamilton, ON L8R 2V5
Phone: (905) 522-3068
Email: [email protected]

Updates to This Policy

This Privacy Policy may be updated periodically. Changes will be posted on https://queenyorkmedical.com with the “last updated” date noted at the top of the page.

Book Your Visit

Walk in today or schedule an appointment online — convenient care when you need it.

Footnotes / Disclaimers:

Queen York Medical Clinic provides general medical services for minor illnesses, injuries, preventive care, and family health. Our clinic does not replace emergency care. Please read the points below for additional guidance:

  • Services are for general health and non-emergency concerns.

  • For urgent or life-threatening conditions, call 911 or go to the nearest emergency department.

  • Personal health information is kept confidential in accordance with PHIPA.

  • Availability of services may vary; please contact the clinic for details.

  • Any references to Google (such as “Google Reviews”) are for informational purposes only and are not affiliated with, sponsored by, or endorsed by Google.